Effective Date: 25.05.2025
By placing an order on Partygrande.com (“we”, “our”, or “us”), you agree to the following terms and conditions. Please read them carefully before making a purchase.
All orders must be paid in full at the time of purchase. We accept major credit cards at Mypost & PayPal, and other secure payment methods offered at checkout.
We accept order cancellations within 4 hours of the order being placed. If you wish to cancel, please email us immediately at orders@partygrande.com with your order number. After this window, your order will be processed and cannot be canceled.
All orders are processed and shipped within 12 to 48 hours (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping times may vary depending on your location and the shipping method selected.
All orders are shipped via Fedex Priority Service and take 1-3 business days after dispatch.
Due to the nature of our products, we do not accept returns or exchanges. All sales are final. Please review your order carefully before checking out.
If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos, and we will do our best to resolve the issue, by sending out new products, refunds and all needed to cover your loss.
We make every effort to describe our products accurately. However, we cannot guarantee that colors, textures, or details will be exactly as shown due to variations in monitors and materials.
We are not liable for any damages arising from the use or misuse of our products. Always follow the usage instructions and consult with a professional if needed.
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state of Waomeing, without regard to its conflict of law provisions.
We sell officially licensed kids’ birthday party accessories and decorations. All characters, logos, and designs featured on our products are licensed by their respective trademark owners. We only source from authorized distributors to ensure product authenticity and quality.
CONTACT
If you have any questions about these Terms and Conditions, please contact us at:
📧 orders@partygrande.com